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Cloud Computing and Virtualisation

VMware Workspace ONE: Skills for UEM

  • Length 3 days
  • Version 21.x
Course overview
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Why study this course

Learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE®.

Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.

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What you’ll learn

By the end of the course, you should be able to meet the following objectives:

  • Explain the general features and functionality enabled with Workspace ONE UEM

  • Summarise essential Workspace ONE administrative functions

  • Summarise and implement common Workspace ONE integrations

  • Explain the integration of Workspace ONE UEM with directory services

  • Explain and deploy Workspace ONE edge services

  • Onboard device endpoints into Workspace ONE UEM

  • Securely deploy configurations to UEM managed devices

  • Maintain environment and device fleet health

  • Deploy applications to UEM managed devices

  • Analyse a Workspace ONE UEM deployment

VMware at DDLS

VMware is the world leader in server virtualisation technologies. DDLS is a VMware Authorised Training Reseller offering training in VMware and vSphere.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants.

Course subjects

1. Course Introduction

  • Introductions and course logistics

  • Course objectives

2. Platform Architecture

  • Summarise the features and functionality of Workspace ONE UEM

  • Outline the benefits of leveraging Workspace ONE UEM

  • Recognise the core and productivity components that make up the Workspace ONE UEM platform

3. Administration

  • Explain the features and functions of Workspace ONE Hub Services

  • Summarise hierarchical management structure

  • Navigate and customise the Workspace ONE UEM console

  • Outline account options and permissions

4. Enterprise Integrations

  • Outline the process and needs to integrate with directory services

  • Explain certificate authentication and practical implementation with Workspace ONE

  • Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5. Onboarding

  • Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management

  • Outline the steps for setting up autodiscovery in the Workspace ONE UEM console

  • Enroll an endpoint via the Workspace ONE Intelligent Hub app

  • Summarise platform onboarding options

6. Managing Endpoints

  • Explain the differences between device and user profiles

  • Describe policy management options for Windows 10 and macOS

7. Alternative Management Methods

  • Describe the function and benefits of device staging

  • Configure product provisioning in the Workspace ONE UEM console

  • Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8. Applications

  • Describe the features, benefits, and capabilities of application management in Workspace ONE UEM

  • Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console

  • Describe the benefits of using Apple Business Manager Content integration

  • Describe the benefits of using server-to-client software distribution

  • List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9. Device Email

  • Outline email clients supported by Workspace ONE UEM

  • Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console

  • Configure Workspace ONE® Boxer settings

  • Summarise the available email infrastructure integration models and describe their workflows

10. Content Sharing

  • Describe the benefits of using Content Gateway and the Content Gateway workflows

  • Describe the benefits of integrating content repositories with Workspace ONE UEM

  • Configure a repository in the Workspace ONE UEM console

11. Maintenance

  • Identify console tools that support maintenance

  • Analyse how to implement compliance policies to protect environmental security

  • Outline features and functions enabled by Workspace ONE Assist

12. Intelligence and Automation

  • Outline the functionality enabled by Workspace ONE Intelligence

  • Summarise and deploy automation

  • Describe the functions and benefits of using compliance policies

  • Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows

  • Outline the capabilities of sensors and scripts and the steps for creating them


This course has no prerequisites.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.