This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Discovery (UD) solution.
Participants learn various discovery methods and learn how to implement these methods. Federation and leveraging of actionable information are also introduced in the context of Discovery operations and management.
The hands-on lab environment uses UD version 2019.11.
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What you’ll learn
Upon successful completion of this course, you should be able to:
Identify the evolution of the Configuration Management System (CMS) from the Configuration Management Database (CMDB), the need for CMS, and working of CMS
Define the concept of Universal Discovery (UD) and be able to identify its applications and types
Identify the architecture and deployment process of UD, and the installation and setup of the data flow probe and its log files
Define the concepts of discovery adapters, discovery jobs, discovery scripts, and other discovery resources
Use the Universal Discovery module to perform application dependency mapping discovery and inventory discovery
Use the zone-based discovery method and discovery activities
Design and build agentless and agent-based discoveries, and use inventory scanners
Work with the Software Library Viewer and various inventory tools
Use the application recognition process and discovery rules
Use the Discovery Troubleshooter
Configure and troubleshoot Automated Service Modelling (ASM)
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Who is the course for?
This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of Universal Discovery.
Course subjects
Module 1: Course Overview
Describe the course objectives and the topics presented
Identify the logistics of this class, including the daily schedule, features of the virtual room, and information about the ebooks and related courses
Module 2: Introduction to CMS
Define CMS and ITIL®
Define the common providers and consumers of CMS
Identify the components of Micro Focus CMS
Identify the integration capabilities of Micro Focus CMS
Define the Micro Focus Automated Service Modelling (ASM) component
Module 3: Introduction to Universal Discovery (UD)
Define Universal Discovery functions and features
Identify uses/applications of Universal Discovery
Identify the Universal Discovery components
Module 4: UD Architecture, Installation and Deployment
Identify the architecture and deployment of Universal Discovery
Install the Universal Discovery Probe
Implement Probe Clustering
Describe Universal Discovery licenses
Module 5: UD Adapter Management
Define adapter management
Identify different resource types for adapter management
Identify the UD adapters
Define the discovery scripts
Identify other adapters resources
Define the discovery packages
Module 6: Working with the Universal Discovery Module
Use different approaches to run discovery
Use the Universal Discovery module
Use module or job-based discovery
Use zone-based discovery
Define management zones
Define discovery activities
Module 7: Dependency Mapping Discovery
Identify Dependency Mapping discovery
Define Spiral discovery
Define agentless dependency mapping discovery
Implement UD Agent (UDA) deployment
Define agent-based dependency mapping discovery
Module 8: UD Inventory Discovery
Explain inventory discovery
Use the inventory scanner
Deploy inventory discovery
Use the scanner generator wizard
Run inventory discovery, both in enterprise and manual mode
Use the Java XML Enricher
Perform client discovery
Use inventory tools and reports
Module 9: UD Application Recognition
Define the application recognition process
Use the Software Library Viewer
Use the Software Application Index (SAI) editor
Describe Application Teaching
Describe Application Teaching using the SAI editor
Use the Analysis Workbench
Use Express Teaching
Module 10: Discovery Rules Engine
Define the Discovery Rules Engine
Work with discovery rules
Identify the Discovery Rules Engine log files
Module 11: Monitoring and Troubleshooting Discovery
Monitor discovery progress
Use discovery-related reports
Use the Discovery Troubleshooter
Monitor and troubleshoot using the UCMDB Browser
Use the UD log files
Module 12: Configuring and Troubleshooting ASM
Create a service model using Automated Service Modelling (ASM)
Create consumer-provider dependency mapping
Conduct a top-down discovery
Conduct ASM troubleshooting
Module 13: Integrations
Identify UCMDB integrations
Define integration types
Navigate the Integration Studio
Integrate UCMDB and Service Manager
Integrate UCMDB and Asset Manager
Use the Visual Mapping Tool
Prerequisites
To be successful in this course, you should have the following prerequisites or knowledge:
General knowledge of IT operations, familiarity with business services and service management
Familiarity with the Information Technology Infrastructure Library (ITIL®) V3 Foundation subject area and the Configuration Management System (CMS) in particular
Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure
Working knowledge of web sites and browsers
Familiarity with testing concepts
THIRD PARTY REGISTRATION
DDLS offers certification and training through our partnership with Micro Focus. This arrangement requires DDLS to provide your details to Micro Focus for course and exam registration purposes.
Terms & Conditions
The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
Request Course Information
By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.