Got a question? Call +632 8244 2098   |   

UD120 – Universal Discovery 2019.x Essentials

  • Length 5 days
Course overview
View dates &
book now
  • Register interest

Why study this course

This course is designed to provide an understanding of the fundamental concepts and applications of the Universal Discovery (UD) solution.

Participants learn various discovery methods and learn how to implement these methods. Federation and leveraging of actionable information are also introduced in the context of Discovery operations and management.

The hands-on lab environment uses UD version 2019.11.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

What you’ll learn

Upon successful completion of this course, you should be able to:

  • Identify the evolution of the Configuration Management System (CMS) from the Configuration Management Database (CMDB), the need for CMS, and working of CMS

  • Define the concept of Universal Discovery (UD) and be able to identify its applications and types

  • Identify the architecture and deployment process of UD, and the installation and setup of the data flow probe and its log files

  • Define the concepts of discovery adapters, discovery jobs, discovery scripts, and other discovery resources

  • Use the Universal Discovery module to perform application dependency mapping discovery and inventory discovery

  • Use the zone-based discovery method and discovery activities

  • Design and build agentless and agent-based discoveries, and use inventory scanners

  • Work with the Software Library Viewer and various inventory tools

  • Use the application recognition process and discovery rules

  • Use the Discovery Troubleshooter

  • Configure and troubleshoot Automated Service Modelling (ASM)

  • Use UD to support UCMDB integrations

Micro Focus at DDLS

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

This course is recommended for application or system support personnel or anyone who needs an overview of the capabilities of Universal Discovery.

Course subjects

Module 1: Course Overview

  • Describe the course objectives and the topics presented

  • Identify the logistics of this class, including the daily schedule, features of the virtual room, and information about the ebooks and related courses

Module 2: Introduction to CMS

  • Define CMS and ITIL®

  • Define the common providers and consumers of CMS

  • Identify the components of Micro Focus CMS

  • Identify the integration capabilities of Micro Focus CMS

  • Define the Micro Focus Automated Service Modelling (ASM) component

Module 3: Introduction to Universal Discovery (UD)

  • Define Universal Discovery functions and features

  • Identify uses/applications of Universal Discovery

  • Identify the Universal Discovery components

Module 4: UD Architecture, Installation and Deployment

  • Identify the architecture and deployment of Universal Discovery

  • Install the Universal Discovery Probe

  • Implement Probe Clustering

  • Describe Universal Discovery licenses

Module 5: UD Adapter Management

  • Define adapter management

  • Identify different resource types for adapter management

  • Identify the UD adapters

  • Define the discovery scripts

  • Identify other adapters resources

  • Define the discovery packages

Module 6: Working with the Universal Discovery Module

  • Use different approaches to run discovery

  • Use the Universal Discovery module

  • Use module or job-based discovery

  • Use zone-based discovery

  • Define management zones

  • Define discovery activities

Module 7: Dependency Mapping Discovery

  • Identify Dependency Mapping discovery

  • Define Spiral discovery

  • Define agentless dependency mapping discovery

  • Implement UD Agent (UDA) deployment

  • Define agent-based dependency mapping discovery

Module 8: UD Inventory Discovery

  • Explain inventory discovery

  • Use the inventory scanner

  • Deploy inventory discovery

  • Use the scanner generator wizard

  • Run inventory discovery, both in enterprise and manual mode

  • Use the Java XML Enricher

  • Perform client discovery

  • Use inventory tools and reports

Module 9: UD Application Recognition

  • Define the application recognition process

  • Use the Software Library Viewer

  • Use the Software Application Index (SAI) editor

  • Describe Application Teaching

  • Describe Application Teaching using the SAI editor

  • Use the Analysis Workbench

  • Use Express Teaching

Module 10: Discovery Rules Engine

  • Define the Discovery Rules Engine

  • Work with discovery rules

  • Identify the Discovery Rules Engine log files

Module 11: Monitoring and Troubleshooting Discovery

  • Monitor discovery progress

  • Use discovery-related reports

  • Use the Discovery Troubleshooter

  • Monitor and troubleshoot using the UCMDB Browser

  • Use the UD log files

Module 12: Configuring and Troubleshooting ASM

  • Create a service model using Automated Service Modelling (ASM)

  • Create consumer-provider dependency mapping

  • Conduct a top-down discovery

  • Conduct ASM troubleshooting

Module 13: Integrations

  • Identify UCMDB integrations

  • Define integration types

  • Navigate the Integration Studio

  • Integrate UCMDB and Service Manager

  • Integrate UCMDB and Asset Manager

  • Use the Visual Mapping Tool


To be successful in this course, you should have the following prerequisites or knowledge:

  • General knowledge of IT operations, familiarity with business services and service management

  • Familiarity with the Information Technology Infrastructure Library (ITIL®) V3 Foundation subject area and the Configuration Management System (CMS) in particular

  • Background in network or enterprise application administration and knowledge of enterprise architectures in a production IT infrastructure

  • Working knowledge of web sites and browsers

  • Familiarity with testing concepts


DDLS offers certification and training through our partnership with Micro Focus. This arrangement requires DDLS to provide your details to Micro Focus for course and exam registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.