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Strategic Negotiation and Influencing

  • Length 2 days
Course overview
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Why study this course

Influence difficult or powerful people while under pressure with skills from this two-day negotiation training course.

Building on the Professional Negotiation and Influencing course, you’ll focus on your current negotiation scenarios and discover unique options and solutions by:

  • Creating the right mood dynamic

  • Systematically preparing for the negotiation

  • Purposefully pacing through each negotiation phase

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What you’ll learn

  • Review and audit your current application of advanced negotiation concepts

  • Manage negotiation and influencing process in difficult situations

  • Break deadlocks creatively

  • Trade concessions effectively

  • Identify and manage non-verbal behaviours

  • Manage powerful or difficult people

  • Handle pressure, conflict and uncertainty

  • Generate tactical options through practice and rehearsal

  • Develop action plans for skills retention

ENS International at DDLS

DDLS is proud to have partnered with ENS International, for the delivery of virtual and face-to-face negotiation advice, support and training. In the past four decades and across over 70 countries, ENSI has established a reputation as a trusted negotiation partner for some of the world’s largest organisations, including PwC, Johnson & Johnson, Adidas, and Woolworths. ENSI courses explore negotiation strategies by analysing real-word situations and using interpersonal persuasion techniques. Participants walk away empowered to direct change, resolve conflicts, reinvent their businesses and accelerate growth.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone interested in improving their skills in the area of negotiations.

Course subjects

Course Structure

  • Customise the course content to address your individual needs

  • Provide in-depth understanding of the ENS International model and practical learnings

  • Embed the skills gained to deliver long-term benefits to participants

To understand your retention and application of the concepts learned in the Professional Negotiation and Influencing course, you’ll receive an online survey. The survey responses are used to gauge which techniques to recap and which areas are of particular interest moving forward. This ensures that we are focusing on the most relevant topics for you to enhance your learning experience and outcomes.

During the course
This course is an empowering and intensive two-day workshop allowing you to simplify complex negotiations. Employing the ENS International Systematic Preparation Framework and advanced techniques, you’ll gain further insight on how to read other parties, counter tactics, manage the different stages of a negotiation and confidently develop strategy to improve your negotiation outcomes on high stakes negotiations or projects.

You’ll develop a personal action plan to lock-in major learnings. The end of this course isn’t the end of your learning experience; the knowledge and skills you’ve gained are integrated into your daily life through a series of reinforcement emails developed from the interactions of your training group. Our training partner ENSI provides an e-newsletter which analyses negotiation practises currently happening around the world and offers insights and useful tips so you can apply them to your own scenarios. Your Practitioner will also be available to you after the course to answer any questions or run through scenarios you’re currently facing. This integrated learning approach ensures you get the most of your experience to get more of what you want.


To register for this course you need to have completed the Professional Negotiation and Influencing course or two days of an ENS International in-house program.

Industry Association Recognition

Continuing Professional Development (CPD)

All ENSI Negotiation and Influencing Courses are independently accredited by the CPD Standards Office. The CPD Standards accreditation operates internationally and meets the CPD requirements and expectations for all professional bodies, regulators and membership organisations across the globe.


This course is delivered by ENS International and promoted by DDLS. This arrangement requires DDLS to provide your details to ENS International for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.