Length
1.5 Days
INCLUSION
Exam voucher

Overview

Have you seen the combo bundle for this course? Take advantage of the discount on our Change Management Foundation and Practitioner Combo.

This course is a continuation from the Change Management Foundation course. Attending this course immediately after the Foundation course is highly recommended to achieve your best learning outcomes; it will also help to maximise your chances of exam success.

Change comes about in various forms within organisations due to many factors including projects, team restructuring, business analysis identifying different ways of working, company mergers, and outsourcing. No matter how big or small, they all need to be facilitated with Change Management to ensure a successful result.

The purpose of the Change Management Practitioner course is to ensure a student has sufficient understanding of how to apply and tailor Change Management guidance in a given organisational change situation. Upon completion of the course a student should, with suitable direction be able to start applying the Change Management approaches and techniques to a real change initiative. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors in the Practitioners success.

The Change Management 2015 (Foundation and Practitioner) qualification is designed to provide a robust foundation of knowledge for anyone involved in organisational change initiatives. Upon completion of this combined qualification students will have the knowledge and understanding necessary to contribute constructively to teams specifying, developing, implementing and sustaining change initiatives.

 

Examination
This course pricing includes a voucher for the Change Management Practitioner Exam which can be taken via remote proctor. A practice exam paper is provided in the course, and reviewed to assist in preparation.
The exam is:

  • 2.5 hours
  • Objective testing multiple choice questions
  • Restricted open book – The Effective Change Manager’s Handbook and the Candidate Guide to Examinable Text only
  • Requires 50% pass to attain certification

It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.

Key Topics

Detailed Info
  • Change and the Individual
  • Communications and Stakeholder Engagement
  • Change and the Organisation
  • Change Management Practice
Skills Gained
Key Topics
Target Audience
Prerequisites
Industry Association Recognition

Skills Gained

 

  • Identify the organisational drivers of a change initiative
  • Use a range of organisational models to understand, support and sustain change processes whether these changes are planned, emergent or complex, taking account of the culture of the organisation
  • Apply an appropriate process framework to help plan or understand any particular organisational change
  • Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process
  • Contribute effectively to preparation for a change initiative, including building the change team, offering insights which improve team effectiveness
  • Offer relevant insights in discussions about how to prepare people for change, including planning for learning and motivational issues relevant to different roles and types of people
  • Help colleagues understand the difference between organisation change and transitions as they affect people, and suggest practical leadership actions at different stages of a change
  • Support the identification and mapping of stakeholders in a change process and help develop approaches to build and maintain stakeholder engagement
  • Draft the communications plan for a change initiative, taking proper account of the various stakeholders and of an appropriate range of communication channels
  • Recognise signs of resistance to change and propose actions to mitigate it
  • Propose a range of levers by which a change can be sustained and become embedded in the organisation

Key Topics

  • Change and the Individual
  • Change and the Organisation
  • Communications and Stakeholder Engagement
  • Change Management Practice

Target Audience

This qualification is aimed at individuals who are involved in change initiatives. It will also help key staff involved in the design, development and delivery of change programmes, including change leaders (e.g. Senior Responsible Owners), change agents (e.g. Business Change Managers), change implementers (e.g. Project / Programme Managers), change support (e.g. Programme Office) and operational line managers / staff.

  • Management
  • Change Managers / Specialists / Practitioners
  • Programme / Project Managers
  • Supervisors and Team Leaders
  • Consultants
  • Facilitators
  • Business Analysts
  • Human Resources staff
  • Professional Development personnel

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please call us at +632 8244 2098 or email [email protected]

Prerequisites

Participants must have completed DDLS’ Change Management Foundation course and successfully passed the Change Management Foundation exam (completed in 2015 or later).

Note: If you completed the Foundation course with an organisation other than DDLS, please contact us to ensure compatibility with this course.

Industry Association Recognition

Project Management Institute (PMI)®

  • Contact Hours: 11 hours
  • Professional Development Units (PDUs): 11 PDUs

Australian Institute of Project Management (AIPM)

  • Continual Professional Development (CPD) points: 10 points

International Institute of Business Analysis (IIBA)

  • Credit Hours: 11 hours
  • Continuing Development Units (CDUs): 11 CDUs
Print course details

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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Virtual Classroom
October 21 2021 - October 22 2021
December 9 2021 - December 10 2021

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Pre-Course Requirements

This course has requirements which must be completed before commencing.
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