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Project and Programme Management Courses

Project Management for Practitioners – Essential Skills Program

  • Length 5 days
  • Version PMBOK 6
Course overview
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Why study this course

This course is a combination of our two popular courses Fast Start in Project Management and Making Projects Work, which are also available separately.

This highly interactive 5-day workshop is designed to give participants a solid foundation in the concepts, tools and techniques of formal project management. While introductory in nature, this course is extremely comprehensive, covering the five key process groups and 38 core competencies associated with effective and efficient project management practice. Participants not only acquire technique-based proficiencies, but also explore and practice essential people skills and teamwork. The concepts and methods learned are immediately usable in the workplace, leading to a greater retention of newly acquired skills, measurable project improvements, and the achievement of desired project results.

Participants will be led through a combination of presentations and hands-on exercises. Our courses provide an experiential environment where participants can take risks and make adjustments based on their results before approaching large projects.

Consisting of a 5-day comprehensive workshop, it emphasises the successful planning and initiation phases of the project management discipline. In addition to providing technique-based competencies, the Practitioner Program teaches students “softer” skills as well, such as negotiation techniques, getting management buy-in and effectively working with others.

Days 1 to 3 – Fast Start in Project Management Participants learn state-of-the-art techniques for developing comprehensive project plans, getting management buy-in, and estimating and scheduling project tasks with accuracy and sophistication. In addition, they rehearse dynamic modelling to handle surprise variables.

Days 4 and 5 – Making Projects Work Participants examine how to serve as a successful bridge between a project team, customers, and sponsors. Participants learn techniques for making difficult requests and influencing people outside their scope of power.

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What you’ll learn

Discover how to:

  • Build a Work Breakdown Structure (WBS)

  • Use a network diagram to display a Project Evaluation and Review Technique (PERT) chart

  • Use the Critical Path Method (CPM) in the network diagram to ensure the correct project duration

  • Estimate and schedule project tasks

  • Apply resources to a project plan

  • Explore different personality types and learn how they affect project management

  • Apply time-tested tools and techniques to actual projects

  • Create and communicate a shared sense of purpose between the project team and stakeholders about your project

  • Involve and engage key customers and use the views of others to create commitment and advance your project

  • Prepare to make difficult requests and influence people with whom you do not have official power; for example, obtaining additional resources for your project

  • Use a negotiation model that guarantees common understanding of the issue and creates accountability for and ownership of the final solution. Listen to and resolve stakeholders concerns.

  • Use group facilitation skills to create a common reference point that includes the description of the business problem, where the project is going, how to actualise it, and stakeholder involvement at any given point in the project

  • Identify key stakeholders for the project to understand their assumptions and expectations and to get them involved at the right time

  • Negotiate agreements that get your project started correctly and keep it moving along

Project Management Knowledge Areas:

  • Integration Management

  • Scope Management

  • Schedule Management

  • Cost Management

  • Quality Management

  • Resource Management

  • Communications Management

  • Risk Management

  • Procurement Management

  • Stakeholder Management


PMI is one of the world’s largest not-for-profit membership associations for the project management profession. PMI’s professional resources and research empower more than 700,000 members, credential holders and volunteers in nearly every country in the world to enhance their careers, improve their organisation’s success and further mature the profession. 

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Those who want to understand project management skills and concepts and who must influence projects customers and other team members.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us via email on


Course subjects

An Overview of Project Management

  • The characteristics of a project

  • Project management processes

  • Project success and failure

  • Critical success factors and components

  • The effective project manager – skills and characteristics

  • Roles and responsibilities

  • The time, cost, and scope target

The People Side of Project Management

  • Understanding people

  • Learn the use style models

  • Flexing your style

  • Understanding differences

  • Communicating

Planning the Project

  • The components of the plan

  • Introduction to the case study

  • The project charter

  • The work plan

  • The control plans

  • The functions of a good project plan

Work Breakdown Structure (Work Plans)

  • Defining the work to be done

  • Creating the WBS – demonstration of technique

  • The Work Package

  • The Activity List

  • Methods of subdivision

  • Uses of the WBS


  • Estimating accuracy

  • Estimating concepts and methods

  • Task-based estimation

  • Effort, productivity factors, influence factors


  • Schedule concepts and methods

  • Network diagrams

  • Precedence logic

  • Estimate duration

  • Create a network diagram – demonstration of technique PERT/CPM

  • Allocation of resources

  • Gantt charts/histograms

Risk Management

  • Evaluation of risk

  • Identification, assessment, quantification, and contingency planning

  • Risk consequences and contingencies

  • A technique for planning for risk

  • Cost/benefit/risk considerations

Project Control

  • Measurement, evaluation, and quality control

  • Prerequisites to effective control

  • Key indicators

  • Change management and control

  • Progress reporting

Project Completion

  • Management of project completion

  • Post implementation

How to Build Commitment and Accountability Through Effective Negotiation

  • Common deficiencies and problems with negotiating agreements

  • Key elements in building commitment

  • Negotiation principles

  • 8-step negotiation model/process/practice simulations

Influence Through Selling Ideas

  • Initiating negotiations, promoting ideas, making difficult requests

  • Participant application to real project situations

Group Facilitation

  • Conceptualising and planning a successful facilitation

  • Modified 8-step negotiation model for groups

  • Facilitation tips to jump start and advance discussion/ground rules for facilitators

Process Start-Up Matrix

  • Components: scope facilitation, stakeholder map, and force field analysis

  • Building a sense of project purpose / application to team building

  • Responding to the project management process by using participants’ actual projects

Scope Facilitation Technique

  • Group facilitation process gets people excited about change

  • Builds commitment between team and stakeholders

Stakeholder Mapping and Analysis

  • Identify those who can help advance the project

  • Identify their assumptions and expectations about the project

Force Field Analysis

  • Group facilitation process quickly uncovers the constraints, assumptions and risks

  • Create strategy to respond to barriers associated with your project

The Art of Managing Resistance

  • Understand your role in resistance

  • Respond to resistance by defining causes and create appropriate actions



Industry Association Recognition

This course is aligned to A Guide to the Project Management Body of Knowledge (PMBOK® Guide) 6th Edition and is endorsed by the Project Management Institute (PMI) and the Australian Institute of Project Management (AIPM).

Project Management Institute (PMI)®

  • Contact Hours: 35 hours

  • Professional Development Units (PDUs): 35 PDUs

Australian Institute of Project Management (AIPM)

  • Continual Professional Development (CPD) points: 20 points

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.