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Negotiation and Influencing Fundamentals

  • Length 1 day
Course overview
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Why study this course

This hands-on, interactive one-day negotiation training course will give you critical knowledge and develop core negotiation and influencing skills for achieving successful outcomes.

You’ll gain:

  • An understanding of negotiation methods

  • Awareness of the stages of a negotiation

  • Increased confidence

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What you’ll learn

  • Define negotiation and influencing concepts and terminology

  • Distinguish negotiation content (what) versus process (how)

  • Comprehend what drives the other party and build stronger relationships

  • Manage atmospherics to close more deals

  • Use structured language to develop cooperation

  • Transfer ENSI concepts to the workplace

ENS International at DDLS

DDLS is proud to have partnered with ENS International, for the delivery of virtual and face-to-face negotiation advice, support and training. In the past four decades and across over 70 countries, ENSI has established a reputation as a trusted negotiation partner for some of the world’s largest organisations, including PwC, Johnson & Johnson, Adidas, and Woolworths. ENSI courses explore negotiation strategies by analysing real-word situations and using interpersonal persuasion techniques. Participants walk away empowered to direct change, resolve conflicts, reinvent their businesses and accelerate growth.

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Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone interested in growing and building their negotiation capacity and awareness.

Course subjects

Course Structure

  • Customise the course content to address your individual needs

  • Provide in-depth understanding of the ENS International model and practical learnings

  • Embed the skills gained to deliver long-term benefits to participants

Completion of an online survey to establish your negotiation and influencing experience and challenges you face. This information is used to tailor the course to your needs and ensure that the right environment for your personal development.

During the course
This course features a dynamic, intensive and hands-on workshop to grow and build your negotiation capacity and awareness. Enhance your confidence and understand how the right negotiation processes provide the key drivers to achieve your goals.

Our training partner ENSI provides an e-newsletter, which looks at current negotiation and influencing practises around the world and delivers insights and useful tips for you to apply your own scenarios.


There are no prerequisites for this course.

Industry Association Recognition

Continuing Professional Development (CPD)

All ENSI Negotiation and Influencing Courses are independently accredited by the CPD Standards Office. The CPD Standards accreditation operates internationally and meets the CPD requirements and expectations for all professional bodies, regulators and membership organisations across the globe.


This course is delivered by ENS International and promoted by DDLS. This arrangement requires DDLS to provide your details to ENS International for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.