The ITIL 4 Specialist: High Velocity IT (HVIT) course is designed to enable practitioners to explore the ways in which digital organisations and digital operating models function in high velocity environments. It will help aspiring organisations to operate in a similar way to successful digitally-native organisations. This course addresses the specifics of digital transformation and helps organisations to evolve towards a convergence of business and technology, or to establish a new digital organisation.
This course includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products and services to obtain maximum value.
You should use this course as a tool to improve how you and your coworkers:
- Provide products and services
- Continually raise your standards of work
- Trust and are trusted
- Accept ambiguity and uncertainty
- Commit to continual learning
The course includes the primary activities in the digital value chain, including what the practitioner does and the resources they use across the lifecycle of digital products to make the right digital investments, realise and deliver resilient digital products and services quickly, ensure that the service consumer realises value from those products and services, assure the conformance of activities with governance, risk, and compliance requirements.
The ITIL 4 HVIT module is part of the ITIL 4 Managing Professional (MP) stream, which provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.
This course also includes a copy of the ITIL HVIT Handbook, containing practical material for reference back in the workplace.
The course pricing includes the ITIL 4 Specialist: High Velocity IT (HVIT) Exam at the end of day 3 of the course. It is a 90-minute closed book exam consisting of 40 multiple choice questions and a pass mark of 70% (28/40). Practice exam papers and questions are provided, and reviewed to assist in preparation.
It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.