Got a question? Call +632 8244 2098   |   

Introduction to PCs - using Microsoft Windows 10 and Office 2016

  • Length 2 days
Course overview
View dates &
book now
  • Register interest

Why study this course

The skills and knowledge acquired in this course are sufficient to be able to get started and build your understanding and knowledge of the operating system software Microsoft Windows 10. Users will also gain an understanding of the general Microsoft Office 2016 interface and experience in starting applications, creating folders, copying and moving files, personalising Windows, and using Office applications.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

What you’ll learn

At the completion of this course you should be able to:

  • Work safely with your computer, consider your impact on the environment and manage files and folders efficiently

  • Explain the various hardware components of the computer

  • Understand the various types of software

  • Work with the basic components of the Windows 10 interface

  • Work with desktop program and app windows

  • Work with several of the default Windows apps

  • Understand data storage and navigate your computer’s drives, folders and files

  • Navigate the folder hierarchy and work with folders

  • Manage files on your computer

  • Understand the history of word processing and the types of documents that can be word-processed

  • Understand some of the key underlying concepts of spreadsheets

  • Understand some of the theoretical aspects of the internet

  • Use Microsoft Edge to access the internet, search for and locate information

  • Navigate web pages

  • Understand and conduct effective searches of the internet

  • Start Microsoft Outlook and navigate its key features

Microsoft at DDLS

DDLS is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia’s first and largest Microsoft Gold Learning Solutions Partner. All DDLS Microsoft courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

This course is designed for users who are keen to gain an understanding and knowledge of the use of computers.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us via email on


Course subjects

Healthy Computing

  • Work Health and Safety

  • Performing a Computer Risk Assessment

  • Setting Up an Ergonomic Workstation

  • A Good Working Environment

  • Breaks and Exercises

  • Specifications and Standards

  • Influenza in the Workplace

  • Social Problems of Computer Addiction

Computer Hardware

  • The Main Parts of a Personal Computer

  • The Central Processing Unit

  • Computer Speed

  • Computer RAM

  • Computer ROM

  • External Hardware Components

  • Computer Peripherals

  • Keyboards

  • Input Devices

  • Output Devices

  • Storage Devices

  • Device Connections

  • Connecting Peripherals Wirelessly

  • Internal Hardware Devices


  • Types of Software

  • Software Versions

  • Operating System Software

  • Application Software

  • Graphical User Interface

  • Systems Development

Starting With Windows 10

  • What Is Windows

  • Turning on the Computer

  • Signing in to Windows

  • The Desktop

  • The Start Menu

  • The Taskbar

  • The Search the Web and Windows Bar

  • Using Windows Search

  • Changing the Windows Search Settings

  • Windows Store Apps

  • Putting Your Computer to Sleep

  • Shutting Down Your Computer

Working with Desktop Windows

  • Starting Desktop Programs and Apps

  • The File Explorer Window

  • Working with the File Explorer Ribbon

  • Using the File Explorer Ribbon

  • Using the File Tab

  • Minimising and Maximising a Window

  • Resizing a Window Using a Mouse

  • Moving a Window on the Desktop

  • Switching Between Open Programs

  • Snapping Windows

  • Shaking Down Windows

  • Working with Task View

  • Understanding Virtual Desktops

  • Creating a New Virtual Desktop

  • Working with Virtual Desktops

  • Scrolling in a Window

  • Closing Desktop Programs

  • Other Ways to Open Desktop Programs

Using Common Windows Apps

  • Starting the Mail App

  • Adding Accounts to Mail

  • Working with Mail Messages

  • Starting and Navigating the Calendar App

  • Scheduling Meetings

  • Opening PDFs and XPS Files in the Reader App

  • Using Reader

  • Using the Maps App

Data Storage on Your Computer

  • Understanding Data Storage in Windows

  • Understanding File Explorer

  • Opening File Explorer

  • Viewing Storage Devices Using File Explorer

  • Viewing Network Connections

  • Understanding USB Flash Drives

Working with Folders

  • Understanding Folder Hierarchy

  • Navigating the Folder Hierarchy

  • Understanding Personal Folders

  • Accessing Your Personal Folders

  • Creating a New Folder

  • Copying a Folder

  • Moving a Folder

  • Renaming a Folder

  • Deleting a Folder

  • Viewing the Hierarchy Path

  • Changing Folder Views

Working with Files

  • Understanding Files

  • Creating a Simple File

  • Exploring Files in Windows

  • Copying a File

  • Renaming a File

  • Selecting Files

  • Copying Multiple Files

  • Replacing Files

  • Moving Files

  • Copying Files to a USB Flash Drive

  • Setting Files as Read Only

  • Deleting Files

  • Deleting Folders With Files

  • Common File Types

Word Processing

  • Understanding Word Processing

  • Types of Word Processed Documents

  • Starting Microsoft Word

  • Understanding the Start Screen

  • Creating a New Blank Document

  • Typing Text Into a Document

  • Saving Your New Document

  • Typing Numbers Into Your Document

  • Inserting a Date Into Your Document

  • Checking the Spelling in Your Document

  • Making Basic Changes to Your Document

  • Saving Changes to an Existing Document

  • Printing Your Document

  • Safely Closing Your Document


  • How Spreadsheets Work

  • The Characteristics of a Spreadsheet

  • What a Spreadsheet Can Do

  • The Appropriateness of Spreadsheets

  • Starting Excel From the Desktop

  • Understanding Workbooks

  • Using the Blank Workbook Template

  • Typing Text

  • Saving a New Workbook

  • Typing Numbers

  • Typing Dates

  • Typing Formulas

  • Easy Formulas

  • Making Basic Changes

  • Easy Formatting

  • Printing a Worksheet

  • Charting Your Data

  • Safely Closing a Workbook

About the Internet

  • The Internet and the World Wide Web

  • How the Internet Began

  • Connection Requirements

  • Understanding Web Browsers

  • Understanding Search Engines

  • Understanding Web Addresses

  • Key Terms and Internet Jargon

  • Cookies and Caches

Microsoft Edge Basics

  • Starting Microsoft Edge From the Desktop

  • The Microsoft Edge Screen

  • Working with the Hub

  • Displaying the Favourites Bar

  • Going to a Specific URL

  • Reading View

  • Controlling the Browser Window Size

  • Activating a Hyperlink

  • Activating an Image Link

  • Closing Microsoft Edge

Navigating Web Pages

  • Understanding the New Tab Page

  • Adding New Tabbed Pages

  • Working with Tabbed Pages

  • Closing Pages

  • Zooming

  • Using the Back and Forward Tools

  • The Browsing History

  • Stopping and Refreshing Pages

Searching the Web

  • Understanding How to Search Effectively

  • Using the Address Bar to Search

  • Adding Search Providers

  • Using a Different Search Provider

  • Setting Your Default Search Provider

  • Searching Based on a Keyword

  • Searching Based on a Phrase

  • Combining Selection Criteria

  • Finding Information on a Page

Using Email

  • Starting Outlook From the Desktop

  • Common Outlook 2016 Screen Elements

  • The Mail Screen

  • Composing an Email Message

  • Creating a New Message

  • Sending the Message

  • Understanding the Inbox

  • Retrieving Email

  • Opening an Outlook Data File

  • Reading Messages

  • Deleting Messages


This course assumes little or no knowledge of Windows 10 and Office 2016.

DDLS is your best choice for training and certification in Microsoft’s leading technologies and services. We’ve been delivering training across all Microsoft products for over 30 years. We are Australia’s first Microsoft Gold Learning Solutions Partner.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.