Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating easy decision making, good facilitation can help any organisation have improved staff communications and interactions and ultimately make better decisions.
Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace. Every organisation has a need for good facilitators in almost every department. The difference between being a good facilitator and a great facilitator requires both training and experience.
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What you’ll learn
After completing this course participants will be able to:
Understand the role and purpose of facilitating
Understand the qualities of effective facilitation
Recognise group behaviours and know how to respond
Understand the five Ps when preparing to facilitate: purpose, products, participants, probable issues and process
Understand the dos and don'ts of effective facilitation
Understand a decision-making process and how to apply De Bono’s Six Thinking Hats
Understand convergent and divergent thinking and when to encourage each
Understand how to exercise control when facilitating and how to deal with challenges
Understand how to facilitate virtually and the challenges that this brings
PD Training at DDLS
PD Training is Australia's leading provider of professional development training, cutting edge psychometric profiling and HR services. They help companies provide training and development to their staff that is on-target, fun, retained, and achieves their goals. DDLS partners with PD Training to offer an extensive range of Professional Development training and short courses, through a network of over 400 specialist trainers.
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Quality instructors and content
Expert instructors with real world experience and the latest vendor- approved in-depth course content.
Partner-Preferred Supplier
Chosen and awarded by the world’s leading vendors as preferred training partner.
Ahead of the technology curve
No matter your chosen technologies or platforms, we can help you stay one step ahead.
Train Anywhere
From our state-of-the-art classrooms to telepresence to your offices, our instructor-led training caters to your needs.
Track Record
30 years driving innovative, award-winning learning solutions
More Courses, More Often
When you train with DDLS you get more courses, more often, in more locations and from more vendors.
Who is the course for?
This is a practical class that is suitable for all audiences, and provides people with tools they can apply on-the-job (and in other contexts) the very next day.
Course subjects
Lesson 1: The Peaceful Warrior
The Role and Purpose of Facilitating
The Limits of Facilitation
Qualities of Effective Facilitation
REACH Review – Facilitation Preferences
Reflection
Lesson 2: Just Add People and Stir
The Ideal World
The Real World
Reflection
Lesson 3: Trusting in the Process
Preparation
Starting Off
The Middle Bit
The End Bit
I Never Agreed to That! (keeping records)
Reflection
Lesson 4: Making Decisions
Tell Me Again, Why are We Here?
Divergent and Convergent Thinking
Building Consensus and Inclusive Solutions
Reflection
Lesson 5: Maximising Interaction
Exercising Control
Encouraging Participation
Dealing with Challenges
Reflection
Lesson 6: Virtual Facilitation
Preparation
Technology
Maintaining Engagement
Reflection
Lesson 7: Reflections
Create an Action Plan
Accountability = Action
References
Prerequisites
None
THIRD PARTY REGISTRATION
DDLS offers training through our partnership with PD Training. This arrangement requires DDLS to provide your details to PD Training for course registration purposes.
Terms & Conditions
The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.
Request Course Information
By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.
