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Expert Negotiation and Influencing

  • Length 2 days
Course overview
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Why study this course

This rigorous two-day master class in small groups provides personalised coaching and mentoring for the current challenges you face.

Focusing on difficult and complex scenarios, this negotiation training course will enable you to:

  • Work outside your comfort zone

  • Alter the balance of power

  • ‍Help colleagues achieve better outcomes

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What you’ll learn

  • Create and manage strong negotiation teams

  • Heightened style consciousness – work outside your comfort zone

  • Stay in process control under pressure

  • Enhanced nonverbal rapport building

  • Think laterally and ‘on your feet’ to alter power imbalances

  • Recognise and use a range of closing tactics

  • Running Cross cultural negotiations

  • Apply advanced questioning techniques

ENS International at DDLS

DDLS is proud to have partnered with ENS International, for the delivery of virtual and face-to-face negotiation advice, support and training. In the past four decades and across over 70 countries, ENSI has established a reputation as a trusted negotiation partner for some of the world’s largest organisations, including PwC, Johnson & Johnson, Adidas, and Woolworths. ENSI courses explore negotiation strategies by analysing real-word situations and using interpersonal persuasion techniques. Participants walk away empowered to direct change, resolve conflicts, reinvent their businesses and accelerate growth.

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone interested in becoming an expert of the negotiation and influencing process.

Course subjects

Course Structure

  • Customise the course content to address your individual needs

  • Provide in-depth understanding of the ENS International model and practical learnings

  • Embed the skills gained to deliver long-term benefits to participants

To gauge your retention and application of the ENS International frameworks, tools and techniques you’ll receive an online survey. The survey delivers an understanding of how you use the methodologies and is utilised to shape your learning experiences to hone in on your individual needs.

During the course
This course concentrates on in-depth coaching and mentoring. Across two intensive days, ENSI Practitioners will utilise on-the-spot practice of negotiation techniques and principles integral to high-end and high-risk negotiations. Equipping you with the knowledge, tools, techniques and skills you need to approach any negotiation with absolute confidence regardless of the stakes involved. You’ll become an expert of the negotiation and influencing process and be able to improve outcomes on the most complex negotiation and influencing scenarios.

You’ll develop a personal action plan to lock-in major learnings. The end of this course isn’t the end of your learning experience; the knowledge and skills you’ve gained are integrated into your daily life through a series of reinforcement emails developed from the interactions of your training group. Our training partner ENSI provides an e-newsletter which analyses negotiation practises currently happening around the world and offers insights and useful tips so you can apply them to your own scenarios. Your Practitioner will also be available to you after the course to answer any questions or run through scenarios you’re currently facing. This integrated learning approach ensures you get the most of your experience to get more of what you want.


To register for this course you need to have completed both the Professional Negotiation and Influencing course and the Strategic Negotiation and Influencing course, or three days of an ENS International in-house program.

Industry Association Recognition

Continuing Professional Development (CPD)

All ENSI Negotiation and Influencing Courses are independently accredited by the CPD Standards Office. The CPD Standards accreditation operates internationally and meets the CPD requirements and expectations for all professional bodies, regulators and membership organisations across the globe.


This course is delivered by ENS International and promoted by DDLS. This arrangement requires DDLS to provide your details to ENS International for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.