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Dynamics 365 Fundamentals for Sales Bootcamp

  • Length 4 weeks
  • Inclusions MB-910 Exam
Course overview
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Why study this course

DDLS is offering the Microsoft Digital Academy for students who need a flexible, self-paced mode of study. If you find it difficult to do full-time training, and would prefer to progress through lessons and learning around your work (and life) schedule, the Microsoft Digital Academy is for you.

This bootcamp-style program is completed over four weeks and includes weekly, online self-paced modules and online Q&A sessions with DDLS Microsoft Certified Trainers (MCTs) and industry professionals.

Best of all, you get to learn with a like-minded, fun and supportive community of students, and you will be ready for your Certification exam once you have completed the course. There’s even a live virtual graduation event!

You can view the program schedule here.

What is the time commitment?

We recommend that you set aside approximately one to two hours per week to ensure you have the depth of knowledge required to pass the exam. This would be enough to complete the self-paced online modules and online Q&A sessions. All events are optional and will be recorded if you can’t attend live and want to watch later.

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What you’ll learn

This program will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365.

You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This program will include lectures as well as hands-on labs.

Skills Gained

After completing this program, you will be able to:

  • Describe the capabilities and functionality of Dynamics 365 Marketing

  • Describe the capabilities and functionality of Dynamics 365 Sales

  • Describe the capabilities and functionality of Dynamics 365 Customer Service

  • Describe the capabilities and functionality of Dynamics 365 Field Service

  • Describe the capabilities and functionality of Dynamics 365 Project Operations (CRM)


Microsoft at DDLS

DDLS is your best choice for training and certification in any of Microsoft’s leading technologies and services. We’ve been delivering effective training across all Microsoft products for over 30 years, and are proud to be Australia’s first and largest Microsoft Gold Learning Solutions Partner. All DDLS Microsoft courses follow Microsoft Official Curriculum (MOC) and are led by Microsoft Certified Trainers. Join more than 5,000 students who attend our quality Microsoft courses every year.


Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Ideal for candidates who are responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements and configuring the solution and applications. Individuals who complete this program would be tasked with implementing a solution using out of the box capabilities, codeless extensibility, application and service integrations.


Course subjects

MB-910T00 – Microsoft Dynamics 365 Fundamentals (CRM)

  • Module 1: Fundamentals of Dynamics 365 Marketing

  • Module 2: Fundamentals of Dynamics 365 Sales

  • Module 3: Fundamentals of Dynamics 365 Customer Service

  • Module 4: Fundamentals of Dynamics 365 Field Service

  • Module 5: Fundamentals of Dynamics 365 Project Operations (CRM)


Prerequisites

Familiarity of business applications and the desire to customise and implement them for your business.


DDLS is your best choice for training and certification in Microsoft’s leading technologies and services. We’ve been delivering training across all Microsoft products for over 30 years. We are Australia’s first Microsoft Gold Learning Solutions Partner.


Terms & Conditions

Training is assigned to one user and is not transferable.



Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.