Length
5 days
Version
220-1001

Overview

This 5-day CompTIA A+ Core hands-on course is designed to prepare you for the CompTIA 220-1001 exam. The course provides the background knowledge and skills you require to be a successful A+ technician.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.

Key Topics

Detailed Info
  • Installing and Configuring PC Components
  • Installing, Configuring, and Troubleshooting Storage Devices
  • Installing, Configuring, and Troubleshooting Display and Multimedia Devices
  • Installing, Configuring, and Troubleshooting Internal System Components
  • Network Infrastructure Concepts
  • Configuring and Troubleshooting Networks
  • Implementing Client Virtualization and Cloud Computing
  • Supporting and Troubleshooting Laptops
  • Supporting and Troubleshooting Mobile Devices
  • Installing, Configuring, and Troubleshooting Print Devices
Skills Gained
Key Topics
Target Audience
Prerequisites

Skills Gained

On course completion, students will be able to:

  • Install and configure PC system unit components and peripheral devices.
  • Install, configure, and troubleshoot display and multimedia devices.
  • Install, configure, and troubleshoot storage devices.
  • Install, configure, and troubleshoot internal system components.
  • Explain network infrastructure concepts.
  • Configure and troubleshoot network connections.
  • Implement client virtualization and cloud computing.
  • Support and troubleshoot laptops.
  • Support and troubleshoot mobile devices.
  • Install, configure, and troubleshoot print devices.

Key Topics

Lesson 1: Installing and Configuring PC Components

  • Use Appropriate Safety Procedures
  • PC Components
  • Common Connection Interfaces
  • Install Peripheral Devices
  • Troubleshooting Methodology

Lesson 2: Installing, Configuring, and Troubleshooting Display and Multimedia Devices

  • Install and Configure Display Devices
  • Troubleshoot Display Devices
  • Install and Configure Multimedia Devices

Lesson 3: Installing, Configuring, and Troubleshooting Storage Devices

  • Install System Memory
  • Install and Configure Mass Storage Devices
  • Install and Configure Removable Storage
  • Configure RAID
  • Troubleshoot Storage Devices

Lesson 4: Installing, Configuring, and Troubleshooting Internal System Components

  • Install and Upgrade CPUs
  • Configure and Update BIOS/UEFI
  • Install Power Supplies
  • Troubleshoot Internal System Components
  • Configure a Custom PC

Lesson 5: Network Infrastructure Concepts

  • Wired Networks
  • Network Hardware Devices
  • Wireless Networks
  • Internet Connection Types
  • Network Configuration Concepts
  • Network Services

Lesson 6: Configuring and Troubleshooting Networks

  • Configure Network Connection Settings
  • Install and Configure SOHO Networks
  • Configure SOHO Network Security
  • Configure Remote Access
  • Troubleshoot Network Connections
  • Install and Configure IoT Devices

Lesson 7: Implementing Client Virtualization and Cloud Computing

  • Configure Client-Side Virtualization
  • Cloud Computing Concepts

Lesson 8: Supporting and Troubleshooting Laptops

  • Use Laptop Features
  • Install and Configure Laptop Hardware
  • Troubleshoot Common Laptop Issues

Lesson 9: Supporting and Troubleshooting Mobile Devices

  • Mobile Device Types
  • Connect and Configure Mobile Device Accessories
  • Configure Mobile Device Network Connectivity
  • Support Mobile Apps

Lesson 10: Installing, Configuring, and Troubleshooting Print Devices

  • Maintain Laser Printers
  • Maintain Inkjet Printers
  • Maintain Impact, Thermal, and 3D Printers
  • Install and Configure Printers
  • Troubleshoot Print Device Issues
  • Install and Configure Imaging Devices

Appendix A: Mapping Course Content to CompTIA® A+® Core 1 (Exam 220-1001)

Target Audience

This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1001 Certification Exam.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us on 1800 853 276.

Prerequisites

To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the following official CompTIA courses:

  • The Official CompTIA® IT Fundamentals+ (Exam FC0-U61)

Please Note: The prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams. For the most up-to-date information about the exam prerequisites, complete the form on this page.

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The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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