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Cloud Computing and Virtualisation

CEM-205 Manage Citrix Endpoint Management

  • Length 3 days
Course overview
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Why study this course

Students will explore how to manage Citrix Endpoint Management in this three-day course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organisation’s needs. You will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints.

Please note:

  • Citrix now provide students with electronic courseware for all Citrix authorised training courses. Students who have a confirmed booking will be sent an email prior to the course start date, with a link to create an account via before they attend their first day of class. This will ensure they have access to all Citrix authorised training content on day one of their booked Citrix course.

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By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.

What you’ll learn

  • How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment

  • How to perform common enterprise mobility management tasks and mobile application

  • Understand the device enrollment process

  • How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution

Citrix at DDLS

Citrix provides server, application and desktop virtualisation, networking, software as a service, and cloud computing technologies. DDLS is the most experienced provider of Citrix training in Australia with 15 years as a Citrix CALC (Citrix Authorised Learning Center).

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Built for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices.
Potential students include Administrators and Implementers.

We can also deliver and customise this training course for larger groups – saving your organisation time, money and resources. For more information, please contact us via email on


Course subjects

Module 1: Introduction to Citrix Endpoint Management

  • Citrix Endpoint Management Features

  • Citrix Cloud and Citrix Endpoint Management

  • Citrix Endpoint Management User Experience and Security

  • Citrix Endpoint Management Entitlements

Module 2: Citrix Endpoint Management Architecture

  • Citrix Endpoint Management Prerequisites

  • Citrix Endpoint Management Server

  • Citrix Endpoint Management and Microsoft Intune

  • Apple APNs and Google Firebase Cloud Messaging

  • MDX Architecture and Features

Module 3: Cloud Components

  • Cloud Component Overview

  • Onboarding and Access

  • Cloud Connector and Cloud Resource Locations

  • Cloud Migration

  • Cloud Updates and Features

Module 4: Common Device Management Tasks

  • Administrative Console Overview

  • Delivery Groups

  • Device Policies

Module 5: Device Enrollment

  • Enrollment Methods

  • iOS Device Enrollment

  • Android Device Enrollment

  • Windows 10 Enrollment

  • Other Devices

Module 6: Managing Device Security

  • Security Policies

  • Automated Actions

  • Android for Work

  • ActiveSync Filtering

  • Shared Devices

Module 7: Working with Apps

  • Application Integration

  • Citrix Endpoint Management Productivity Apps

  • Application Security with MDX

  • 3rd Part Applications

Module 8: Integrating Citrix Content Collaboration

  • Citrix Content Collaboration Overview

  • Integrating Citrix Endpoint Management with Content Collaboration

  • Content Collaboration Workflows

Module 9: Maintaining and Troubleshooting

  • Maintaining Citrix Endpoint Management

  • Maintaining Certificates

  • Troubleshooting Citrix Gateway (formerly NetScaler Gateway)

  • Troubleshooting Tools for Citrix Productivity Apps

  • Firewall Issues

Module 10: Monitoring and Reporting

  • Monitoring and Reporting of Devices

  • Monitoring and Reporting of Citrix Content Collaboration


  • Microsoft Windows Server 2012 R2 or Windows Server 2008 R2 , and Microsoft Windows 8.1 or Windows 7

  • Mobile device operating systems, such as iOS and Android

  • Network architecture and terminolog

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.