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Business Planning: Crystal Clear, No Crystal Balls

  • Length 1 day or 2 half-days
Course overview
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Why study this course

For businesses to execute a compelling and inspiring vision, businesses need a developed strategy, detailed plans and frameworks to socialise the message throughout the organisation.

In this session, participants use the Business Model Canvas to distill what the core business is before devising and implementing an operational plan. Over the course of the day, we workshop the real time creation of an Operational plan, Risk identification analysis and Contingency plan.

We will discuss how to set meaningful goals and objectives as well as how to measure how closely these have been achieved. Participants will learn how to use the Balance Scorecard to measure business’ strategic performance and identify where there are any gaps and misalignment with the plan. Having knowledge of how to apply this concept allows business leaders to put in place the necessary corrections should they not be on track.

Participants will walk away with experience in using all of the above tools, as well as how to have a structured brainstorm using the Herringbone diagram. All of these tools are designed to be implemented back in the workplace to devise a firm business structure on which to build success.

This course appeals to aspiring, emerging and current leaders as well as business owners and specialists. There is an optional qualification upgrade available.

This course is often delivered in two half-days instead of one full day.

Delivered by Illuminate Group – Powered by DDLS.

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What you’ll learn

  • Understand the overarching Operational Plan Structure

  • Evaluate company goals and values

  • Identify appropriate actionable measures

  • Develop the beginning of Operational, Risk and Contingency plans

  • How to use contemporary business planning techniques

  • How to write motivating KPIs

  • Transfer the knowledge gained into the workplace

Stay ahead of the technology curve

Don’t let your tech outpace the skills of your people

Quality instructors and content

Expert instructors with real world experience and the latest vendor- approved in-depth course content.

Partner-Preferred Supplier

Chosen and awarded by the world’s leading vendors as preferred training partner.

Ahead of the technology curve

No matter your chosen technologies or platforms, we can help you stay one step ahead.

Who is the course for?

Anyone – current leaders, new leaders, emerging leaders, employees, individuals and volunteers.

Course subjects

  • Operational planning

  • Risk planning

  • Contingency planning

  • Balance Scorecard

  • Business Canvas Model

  • KPI writing




DDLS offers training through our partnership with Illuminate Group. This arrangement requires DDLS to provide your details to Illuminate for course registration purposes.

Terms & Conditions

The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

Request Course Information

By submitting an enquiry, you agree to our privacy policy and receiving email and other forms of communication from us. You can opt-out at any time.