2 days


Microsoft Word is the Office suite’s flagship productivity software. This version of Microsoft Word incorporates many new features and connectivity options in order to make collaboration and production as easy as possible.

This intermediate-level course is designed to help users who are familiar with Microsoft Word’s basic features and wish to take their skills to the next level. We will cover how to create complex documents using tables, charts, and various types of illustrations, as well as how to use tools such as styles, macros, templates, mail merge, and building blocks to automate tasks.

For our introductory course on Microsoft Word 2016, see Microsoft Word 2016 – Part 1.

After completion of this course you may be interested in our Microsoft Word 2016 – Part 3 advanced course or our Microsoft Teams course.

Key Topics

Detailed Info
  • Working with Tables and Charts
  • Customising Document Themes
  • Using Text Boxes and Shapes
  • Quick Parts, Building Blocks, and Fields
  • Using Templates
  • Creating a Data Source Using Microsoft Word
  • Customising Text and Tables Using Styles
  • Images, Screenshots, and Video in a Document
  • Using WordArt and SmartArt
  • Controlling Text Flow with Sections and Columns
  • Using Mail Merge
  • Automating Tasks with Macros
Skills Gained
Key Topics
Target Audience

Skills Gained

At the completion of this course you should be comfortable with using tools like styles, macros, templates, mail merge, and building blocks to automate tasks. You will also understand how to create complex documents using tables, charts, and various types of illustrations.

  • Managing Tables
  • Charting
  • Using Styles
  • Applying Themes
  • Using Images
  • Using SmartArt
  • Using Fields
  • Controlling Text Flow
  • Using Templates
  • Using Mail Merge
  • Using Macros

Key Topics

Lesson 1: Working with Tables and Charts

TOPIC A: Sort Table Data

  • Sorting Tables

TOPIC B: Control Cell Layout

  • Cell Merging
  • Cell Splitting
  • Cell Alignment
  • Text Direction

TOPIC C: Perform Calculations in a Table

  • Formulas in Word
  • Functions in Word
  • Equations

TOPIC D: Create a Chart

  • Charts
  • Chart Components
  • Types of Charts
  • Creating a Chart
  • The Chart Tools Tabs
  • Chart Quick Analysis Buttons
  • Changing the Chart Type
  • Editing Chart Data
  • Saving a Chart as a Template
  • The Caption Dialog Box

Lesson 2: Customising Formats Using Styles and Themes

TOPIC A: Create and Modify Text Styles

  • Types of Text Styles
  • Applying Styles
  • Character Spacing
  • Custom Styles
  • The Create New Style from Formatting Dialog Box
  • Style Modification Options
  • Assigning Keyboard Shortcuts to Styles

TOPIC B: Create Custom List or Table Styles

  • Tools for List Styles
  • Tools for Table Styles

TOPIC C: Apply and Customise Document Themes

  • Applying Document Themes
  • Changing the Style Set
  • Creating Custom Style Sets
  • The Document Formatting Group
  • Creating Custom Colour Schemes
  • Creating Custom Font Schemes
  • Saving Custom Themes

Lesson 3: Using Images in a Document

TOPIC A: Resize an Image

  • Resizing Options
  • Cropping Images

TOPIC B: Adjust Image Appearance

  • The Adjust Group
  • Corrections Options
  • Colour Options
  • Artistic Effects Options
  • Compression Tools
  • The Background Removal Tool
  • Applying Picture Styles

TOPIC C: Integrate Pictures and Text

  • Text Wrapping Styles
  • Picture Positioning Options
  • Rotating Images
  • Adding Captions

TOPIC D: Insert and Format Screenshots

  • The Screenshot Tool

TOPIC E: Insert Video

  • Video Links
  • Inserting a Video
  • Playing a Video

Lesson 4: Creating Custom Graphic Elements

TOPIC A: Create Text Boxes and Pull Quotes

  • Types of Text Boxes
  • Inserting a Text Box with the Text Box Gallery
  • Drawing a Text Box
  • The Drawing Tools – Format Contextual Tab
  • Applying Text Box Styles
  • Formatting Text Boxes
  • Applying Shadow and 3-D Effects
  • Changing Text Direction
  • Saving the Selection to the Text Box Gallery
  • Arranging Text Boxes

TOPIC B: Draw Shapes

  • Shapes in Word
  • Types of Shapes
  • The Drawing Canvas
  • Text Wrapping Styles
  • Adding Text to a Shape
  • Modifying Text in a Shape
  • Adding Captions
  • Setting Shape Styles
  • Resizing Options
  • Positioning Options

TOPIC C: Add WordArt and Other Text Effects

  • WordArt
  • Drop Caps

TOPIC D: Create Complex Illustrations with SmartArt

  • SmartArt Graphics
  • The Choose a SmartArt Graphic Dialog Box
  • Adding Text and Images to the Diagram
  • SmartArt Graphic Categories
  • The SmartArt Tools Contextual Tabs

Lesson 5: Inserting Content Using Quick Parts

TOPIC A: Insert Building Blocks

  • Quick Parts
  • Building Blocks
  • The Building Blocks Organiser Dialog Box

TOPIC B: Create and Modify Building Blocks

  • The Create New Building Blocks Dialog Box
  • Building Block Modification Options
  • Copying Building Blocks Between Documents

TOPIC C: Insert Fields Using Quick Parts

  • Fields
  • Field Code Syntax
  • The Field Dialog Box

Lesson 6: Controlling Text Flow

TOPIC A: Control Paragraph Flow

  • Paragraph Flow Options

TOPIC B: Insert Section Breaks

  • Sections and Section Breaks
  • When to Use Section Breaks
  • Inserting a Section Break
  • Types of Section Breaks
  • Creating Section Titles

TOPIC C: Insert Columns

  • Text Columns
  • Text Column Options

TOPIC D: Link Text Boxes to Control Text Flow

  • Linked Text Boxes
  • Inserting Text from a File

Lesson 7: Using Templates

TOPIC A: Create a Document Using a Template

  • Templates in Word
  • Creating a Document from a Template
  • Viewing Personal Templates
  • Template Storage Locations

TOPIC B: Create a Template

  • Creating a New Template
  • Modifying a Template
  • Attaching a Template to a Document
  • Managing Templates with the Organiser
  • The Default Template Location

Lesson 8: Using Mail Merge

TOPIC A: The Mail Merge Features

  • Mail Merge
  • Mail Merge Fields
  • Mail Merge Rules
  • Data Sources
  • The Mail Merge Process
  • The Mailings Tab
  • The Mail Merge Wizard and Related Dialog Boxes
  • Opening a Mail Merge Document with a Data Source Attached
  • Unlinking a Data Source

TOPIC B: Merge Envelopes and Labels

  • Merge Options for Envelopes and Labels
  • Creating a Single Envelope or Label
  • Set Up a Return Address

TOPIC C: Create a Data Source Using Microsoft Word

  • Data Sources
  • Data Guidelines
  • Creating a Data Source Using Microsoft Word

Lesson 9: Using Macros

TOPIC A: Automate Tasks Using Macros

  • Macros
  • The Developer Tab
  • The Macros Dialog Box
  • Macro Security
  • Macro Security Components

TOPIC B: Create a Macro

  • The Record Macro Dialog Box</li
  • Creating Keyboard Shortcuts for Macros
  • Assigning Macros to Buttons
  • Managing Macros with the Organiser
  • Visual Basic for Applications

Target Audience

This course is designed for users who are keen to extend their understanding and knowledge of Microsoft Word 2016 beyond basic document creation.

We can also deliver and customise this training course for your organisation. For more information, please email [email protected]


This course assumes that the user has completed the Microsoft Word 2016 – Part 1 course, or has equivalent knowledge of the following topics:

  • Using the various parts of the Microsoft Word interface
  • Getting help in Microsoft Word
  • Creating, opening, and saving a basic document
  • Applying formatting to text
  • Inserting tables and graphical objects
  • Controlling paragraph and page layout using the tools on the Home tab, Layout tab, and Page Setup dialog
  • Proofing a document for errors
  • Customising the Microsoft Word environment

A basic understanding of Microsoft Excel is helpful when completing the first lesson of this course, but not required.

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The supply of this course by DDLS is governed by the booking terms and conditions. Please read the terms and conditions carefully before enrolling in this course, as enrolment in the course is conditional on acceptance of these terms and conditions.

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